Privacy Policy

We may collect personal information that you voluntarily provide when you communicate with MyRepsoft through the website. This may include:

• Your name
• Your business or personal email address
• Your telephone number, when provided
• Your company or organisation name
• Information included in an enquiry, message, or demo request
• Newsletter or marketing communication preferences
• Any other information you choose to submit to us

When you access the website, limited technical information may also be generated automatically by the website, hosting provider, security services, or related infrastructure. This may include:

• Internet Protocol address
• Browser and device information
• Date and time of access
• Pages visited and referring website information
• Website performance, security, and diagnostic logs

Please do not submit sensitive personal information through a general website form unless MyRepsoft specifically requests it through an appropriate and authorised process.

MyRepsoft may use website-related personal information to:

• Respond to enquiries, questions, and requests
• Arrange product demonstrations or business discussions
• Provide requested information about our products and services
• Manage newsletter or communication subscriptions
• Maintain and improve website functionality and performance
• Protect the website, systems, and users from security threats
• Investigate suspected misuse, fraud, or security incidents
• Maintain appropriate business and communication records
• Comply with legal, regulatory, and contractual obligations

We process personal information only for legitimate and specified purposes and seek to limit collection and use to information that is relevant and reasonably necessary for those purposes.

Depending on the circumstances and applicable privacy law, MyRepsoft may process personal information based on one or more of the following:

• Your consent
• Steps requested by you before entering into a contract
• Performance of a contract or provision of requested services
• Compliance with a legal or regulatory obligation
• Legitimate business interests, provided those interests do not override your applicable privacy rights

Where processing depends on consent, you may withdraw that consent at any time by contacting us. Withdrawal does not affect processing that was lawful before consent was withdrawn.

MyRepsoft does not sell personal information collected through the website.

We may share limited personal information only when reasonably necessary with:

• Authorised MyRepsoft personnel who require the information to perform their responsibilities
• Website hosting, cloud, email, security, analytics, or other authorised service providers
• Professional advisers such as legal, compliance, or audit advisers
• Regulators, courts, law-enforcement agencies, or other authorities when disclosure is legally required
• Relevant parties involved in a legitimate business restructuring, acquisition, or transfer, subject to appropriate safeguards

Service providers are expected to process information only for authorised purposes and to apply appropriate confidentiality, privacy, and security measures.

MyRepsoft may use cloud, hosting, email, or technology service providers that process or store information in countries other than the country in which you are located.

Where required by applicable law, MyRepsoft seeks to use appropriate contractual, organisational, and technical safeguards for cross-border processing and transfers of personal information.

Personal information is retained only for as long as reasonably necessary for the purpose for which it was collected, including:

• Responding to and following up on enquiries
• Maintaining relevant business and communication records
• Providing requested products, services, or information
• Meeting contractual, legal, regulatory, and audit requirements
• Resolving disputes and enforcing agreements
• Supporting security monitoring and incident investigation

Retention periods may vary according to the nature of the information, the purpose of processing, operational requirements, applicable law, and established MyRepsoft retention arrangements.

When information is no longer required, MyRepsoft seeks to securely delete, anonymise, or otherwise dispose of it in accordance with applicable requirements and approved processes.

MyRepsoft applies reasonable administrative, technical, and organisational safeguards designed to protect personal information against unauthorised access, use, disclosure, alteration, loss, or destruction.

These safeguards may include, where appropriate:

• Access restrictions based on authorised business need
• Authentication and account security controls
• Secure system and cloud configuration practices
• Encryption or protected transmission where appropriate
• Logging, monitoring, backup, and recovery arrangements
• Vulnerability management and security review activities
• Security awareness and incident management procedures
• Supplier and service-provider security considerations

MyRepsoft applies reasonable administrative, technical, and organisational safeguards designed to protect personal information. While no technology environment can eliminate every security risk, we regularly review and improve our safeguards based on the nature of the information, operational requirements, and identified risks.

The MyRepsoft website may use cookies or similar technologies that are necessary for website functionality, security, performance, or user experience.

Where analytics, preference, advertising, or other non-essential technologies are used, information and choices will be provided as required by applicable law. You may also control cookies through your browser settings, although disabling certain cookies may affect how the website operates.

MyRepsoft will update this Privacy Policy or provide a separate cookie notice if the website's use of cookies or tracking technologies materially changes.

Subject to applicable privacy law and relevant exemptions, you may have the right to:

• Ask whether MyRepsoft processes your personal information
• Request access to your personal information
• Request correction of inaccurate or incomplete information
• Request deletion or restriction of certain information
• Object to certain processing activities
• Withdraw consent where processing relies on consent
• Request a portable copy where applicable
• Submit a complaint to an appropriate privacy authority

Rights vary depending on your location, the applicable law, the processing involved, and any lawful exceptions.

To protect personal information, MyRepsoft may request reasonable information to verify your identity and authority before responding to a privacy request.

The MyRepsoft website may contain links to external websites, platforms, or services that are operated independently from MyRepsoft.

MyRepsoft is not responsible for the privacy, security, content, or data-handling practices of independent third parties. We encourage visitors to review the applicable privacy notices before submitting personal information to an external service.

The MyRepsoft website and its business services are not directed to children. MyRepsoft does not knowingly seek to collect personal information from children through the public website.

If you believe that a child has submitted personal information to MyRepsoft, please contact us so that the matter can be reviewed and appropriate action can be taken.

MyRepsoft may review and update this Privacy Policy when website functions, processing activities, service providers, legal requirements, or internal practices change.

The latest version will be published on this page with an updated revision date. Material changes may also be communicated through an appropriate website notice or other reasonable method.